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Delivery
Our standard delivery service is Hermes 3-4 day, which is FREE when you spend more than £50. We also offer DPD as a premium next day delivery service.
We carefully choose our delivery partners to ensure they offer the highest level of service and value for money for you, but as with everything in life you get what you pay for. Therefore, should you have concerns about the delivery of your products, please opt for DPD.
CORONA VIRUS UPDATE
The warehouse is still open but we are experiencing delays both in terms of processing times and also from the couriers. Therefore please expect increased delivery times, especially for orders placed with a standard delivery service.
ORDER BEFORE 3PM FOR SAME DAY DESPATCH
Orders are despatched from our website Monday to Friday (excluding Bank Holidays). All the below options are based on orders placed before 3pm (GMT) Monday to Friday. If you order after 3pm or at the weekend, your order will be despatched on the next available working day.
ECONOMY 3 - 4 DAY DELIVERY
COURIER PARTNER: HERMES
TRACKING: NO
Spend £0 - £49.99: £2.99
Spend £50+ - FREE
*Delivery to UK mainland, Mon-Fri between 9am - 5pm. Extra 24-hour delivery time to Scottish highland, Northern Ireland, Channel Island, Isle of Man
PREMIUM NEXT DAY
COURIER PARTNER: DPD
TRACKING: YES
Spend £0 - £49.99: £5.99
Spend £50+: £3.99
Spend £100+: FREE
*Delivery to UK mainland, Mon-Fri between 9am - 5pm. Extra 24-hour delivery time to Scottish highland, Northern Ireland, Channel Island, Isle of Man
EUROPEAN DELIVERY RATES
We now deliver to over 20 European countries with heavily subsidised rates. Please see the table below for all our current European delivery prices. All European Deliveries are made via our premium courier partner, DHL. Your order will be delivered Monday to Friday between 9.00am and 5.00pm (local time).
| COUNTRY | ORDERS UNDER £100 | ORDERS OVER £100 |
| GERMANY | £7.99 | £3.99 |
| NETHERLANDS | £7.99 | £3.99 |
| BELGIUM | £7.99 | £3.99 |
| FRANCE | £9.99 | £5.99 |
| CZECH REPUBLIC | £9.99 | £5.99 |
| LUXEMBOURG | £9.99 | £5.99 |
| AUSTRIA | £11.99 | £7.99 |
| DENMARK | £11.99 | £7.99 |
| POLAND | £11.99 | £7.99 |
| LITHUANIA | £14.99 | £10.99 |
| SPAIN | £14.99 | £10.99 |
| SWEDEN | £14.99 | £10.99 |
| ITALY | £14.99 | £10.99 |
| HUNGARY | £19.99 | £15.99 |
| LATVIA | £19.99 | £15.99 |
| PORTUGAL | £19.99 | £15.99 |
| FINLAND | £21.99 | £17.99 |
| ESTONIA | £21.99 | £17.99 |
| SLOVENIA | £21.99 | £17.99 |
| SLOVAKIA | £21.99 | £17.99 |
| ROMANIA | £21.99 | £17.99 |
USA and Canada Delivery Rates
Deliveries to the US and Canada cost £4.99. Please allow 7 working days for delivery.
If you live in a country that is not listed above, please drop us an email at customerservices@neubria.com and we'll do our best to provide the best pricing for your country.
FAQ's
Still not found the answer to your delivery query? Then check out our Frequently Asked Questions section for further help and advice on Neubria delivery.